Frequently Asked Questions

Everything you need to know about our premium leather accessories.

What types of leather do you use in your products?

We use only the finest top-grain and full-grain leathers, including vegetable-tanned hides and premium suedes, to ensure durability and a professional aesthetic for every musician.

How do I care for my Levy's leather strap?

To maintain the longevity of your leather, we recommend using a high-quality leather conditioner once or twice a year. Avoid prolonged exposure to direct sunlight or extreme moisture.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.

Do you ship internationally?

Yes, we ship our premium leather goods worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

Are your guitar straps adjustable?

Absolutely. Most of our straps feature a classic ladder-style adjustment or a tri-glide slide, allowing for a customizable fit ranging from 35 to 60 inches.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.